1. Introduction
Welcome to Kodali Ventures’ website. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, you should discontinue using our website immediately.
2. Eligibility
By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian. If you are registering on behalf of an entity, you confirm that you have the authority to bind that entity to these Terms.
3. Products and Orders
- All products listed on our website are subject to availability and may be discontinued without prior notice.
- We reserve the right to refuse or cancel any order at our discretion, including cases where fraudulent activity is suspected.
- Prices and product details may change without prior notice. While we strive for accuracy, errors in product descriptions or pricing may occur, and we reserve the right to correct them.
- Orders are only confirmed once you receive an email notification, message or call from us.
4. Payments
- We accept multiple payment methods as indicated at checkout, including credit/debit cards, digital wallets, and bank transfers.
- Payments must be completed before order processing begins. Unsuccessful or incomplete payments will result in order cancellation.
- All transactions are processed through secure third-party payment gateways. Kodali does not store your payment details.
5. Shipping and Delivery
- We offer shipping across specified locations as mentioned on our website. If your location is not covered, your order may not be processed.
- Delivery timelines may vary due to unforeseen circumstances such as weather conditions, strikes, or logistical challenges.
- Kodali is not responsible for delays caused by third-party carriers or incorrect address details provided by customers.
- Customers must inspect their package upon delivery. If the package is damaged or tampered with, it should be reported immediately.
6. Returns and Refunds
- Returns and exchanges are subject to our Return Policy, which can be found on our website.
- Products must be returned in their original condition, unopened, and with valid proof of purchase within the specified return window.
- Refunds, if applicable, will be processed as per the stated guidelines. The refund may take up to a certain number of business days to reflect in your account, depending on the payment method used.
- Items that are perishable, custom-made, or hygiene-sensitive may not be eligible for return.
7. Intellectual Property
- All content on this website, including images, text, logos, trademarks, and product descriptions, is the property of Kodali and is protected under intellectual property laws.
- Unauthorized use, reproduction, or distribution of any content is strictly prohibited and may result in legal action.
8. Limitation of Liability
- Kodali shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or products.
- We do not guarantee that our website will be uninterrupted, error-free, or secure at all times.
- In no event shall our liability exceed the amount paid for the specific product purchased.
9. Governing Law
- These Terms and Conditions are governed by the laws of Nepal. Any disputes arising out of these terms shall be subject to the jurisdiction of the courts in Nepal.
10. Changes to Terms
- Kodali reserves the right to modify these Terms at any time. Any changes will be posted on this page, and continued use of the website implies acceptance of the updated terms.